Swiggy
- Food handling and delivered messy food which was not at all in eatable condition Closed
Shivangini sharma filed this complaint against Swiggy on Mar 16, 2020
I have ordered * pizza from oven story via Swiggy worth ***/- , as I received both pizza in horrible condition. both pizza were upside down squeezed and messy, not all in eatable condition... I called customer care and shared all images.. I asked for replacement of order but they denied and asked me to write a email which I did.. after writing an email with pictures attached they offered me a coupon worth ***rs where end my order value was ***/- when I denied accepting the coupon and asked for a refund or replacement they increased coupon value by ***rs and when I reached them again one of their executive lied to me saying that I have accepted the coupon. I denied and said that I have proof and screenshots available then he asked me for a screenshot and after seeing that his attitude was changed... Swiggy is playing games with their customers and this is not acceptable
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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