Flipkart
- Flipkart cancelled product without intimation with false excuses Open
Shreya filed this complaint against Flipkart on Jun 06, 2020
I ordered a Whirlpool AC from Flipkart and the order was delayed. When we reached to customer support, they had no clue where the product was and now the product is cancelled. When interacted with Flipkart supervisor, she says logistics cancelled your order as they attempted the delivery and you did not receive it for * days. But there was no update on product delivery, no messages, none came to deliver the product. We are * people staying and it's impossible to miss an order that contains an AC. When someone paid for it, why will they ignore?? False reasons are being provided to us telling you guys didn't receive the product * times when the delivery guy was standing outside your house. I am amazed by the guts they have to lie to this extent. Now my amount is deducted. I am helpless as they say we can deliver your product now and logistics team has the right to cancel your order
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Flipkart
Resolved
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Powermax Fitness
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