- Flight Ticket Refund Closed
I booked a ticket for a Mumbai - Ahmedabad flight scheduled ** March, ****. The flight got cancelled due to the coronavirus. It wasn’t lockdown yet, but the flight got cancelled from the airline’s side.
I then received an email from go air, stating i needed to contact the customer care within ** hours to claim a full refund or to reschedule.
I started trying to call them thereafter, but i could never get through, i tried for a month, tried calling them constantly, sent endless emails which didn’t fetch any response.
After a month, i finally got through on a call, and during this time airlines started a new policy of “credit shell”. So the customer service representative told me I couldn’t get the refund now as I didn’t contact them earlier, now they are only offering credit shell.
I do not wish to get the credit shell, the email they sent me specifically mentions i am eligable for a full refund.
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Refund / Credit for purchase
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
Flight cancel by go Air as on **.**.**** from Ahmedabad to Hyderabad ,PNR NO:C*RQGY And Flight no-G*-***,but credit not issue By Go Air **** And mail Received After Agian Mail Received only we have got *** Amount Refund our Account. Amount...
Dec 05, 2020 by sodhaparmar sunilkumar keshbahi
transation id ********** booking date- **-**-**** ranchi to kannur pnr- R*DLXB & R*DLXB itna day ho gaya avi tak money not refund please refund money.............
Oct 12, 2020 by LALIT KUMAR SAH
Flights were cancelled without any specific reason and informed a day before the departure. I received a call regarding these tickets from Go-Air for a refund. I requested to get a full refund for all the tickets. It was mentioned that the refu...
Sep 10, 2020 by Puneet jain
I had cancelled my ticket on *nd February **** against the booking reference :UF*D*E which is for T J Johny which was for my father and till date I have not got my return amount .*st when I being his daughter I paid through my card for * ticket...
Sep 03, 2020 by Christina Johny
DEAR SIR MY FLIGHT WAS CANCELLED DUE TO COVID ** GOVT POLICY. BUT REFUND POLICY THAT CREDIT SHELL POLICY IS INIATED BUT I DONOT WANT ANY CREDIT SHELL PLEASE HELP ME FOR MY MONEY AND IT IS VALUABLE FOR MY LIFE BECAUSE I AM SERVING IN INDIAN ARMY...
Aug 07, 2020 by RAHUL RAJ