PayTM
- Flight Ticket Refund Open
Roopesh Chandran filed this complaint against PayTM on Jun 13, 2020
Booked round-trip flight ticket (DXB-BLR) with Emirates airlines through Paytm. There was no service on trip dates due to COVID. Reached out several times to Paytm for refund, didn't receive it yet. Contradicting resolutions were provided by customer care, but nothing happened in reality. One msg was 'they will refund to source', 'refund to Paytm wallet' which I do not prefer. My personal email ID used for this booking was blocked amidst this situation. Unable to log in to the Paytm website from desktop due to the changed interface of the website. I used my wife's Paytm a/c to do this booking.
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Resolution Demanded:
Refund / Credit for purchase
PayTM
Resolved
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