Goibibo airlines
- Flight ticket not refunded Indigo refund but travel agency travel agency not refunded Open
Venkatesh filed this complaint against Goibibo airlines on Jun 26, 2020
Dear sir,
I wish to state I have booked * domestic flight tickets from Varanasi to Chennai on **.*.**** with indigo airlines in goibibo app at chennai for the return of my parents and relatives for a total cost of Rs.*****/-.The PNR no.and flight nos are detailed below:
PNR No.SCW*XR and KLV**A(connect flights).
Flight no.*E ****
Flight no.*E ***
Booking date **-mar-****
Travelling date **-mar- ****
Ticket booking Account **********
Ayappakam branch
Ambattur
But due to covid-** on flights are cancelled so service denited goibibo said credit shell to use the tickets we need full money back
We ask under the order
In the DGCAS' memo dt.**.*.**** it has been ordered that the airlines to give full refunds to those who booked flight tickets both for domestic and international flights cancelled in the lockdown period between March **th and May*rd. The airlines shall tefund the full amount without any cancellation charges within a period of three weeks on the date of their request
Note; goibibo said credit shell but we need only full refund another one year we cannot travel in Airways so kindly asking to refund the amount kindly take the action against of goibibo do the needful
Thanks & regards
Venkatesh
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Resolution Demanded:
Refund / Credit for purchase
Goibibo airlines
Resolved
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