Make My Trip
- Flight ticket not booked and refund not yet processed Open
Aiswariya Kumar N filed this complaint against Make My Trip on Mar 01, 2019
I booked a flight from Mumbai to Trivandrum and back on Make My Trip using Flipkart on ** Feb **** at **:** for * Mar**** and ** Mar ****. The amount got debited from my credit card and the ticket has not yet confirmed. The bank Ref number:***********************.
Then I took the ticket again through the debit card. The amount which is deducted through credit card is not yet refunded to my account. After ** days my refund is not yet processed. The Make My Team is saying their accounts team is not responding. They are not giving the exact date when I receive my amount.
Initially, it was said that I would receive the refund amount within **hrs after that I raised incident to their side on ** Feb **** they communicated that the amount is manually initiated and will reflect in * working days. After * working days when I check with them, the people are not responding correctly when I will receive my refund. They are continuously replaying will update in **hrs for last * days and still no response.
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Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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