- Flight delayed by more than 60 minutes vs. delay of 5 minutes in reporting at boarding pass counter Open
1. myself aged about 60 years and my wife aged about 56 years booked our tickets from hyderabad to bangalore by Flight no.6e-413, which is supposed to depart at 07:15 am. we reported at the counter by 06:35 am. we are denied boarding pass on the frivolous plea that we got delayed by 5 minutes. all our efforts in requesting the staff on duty, got in vain. we are advised to go to the reservation counter and take new tickets if we want to travel.
2. cursing ourselves, we went to the reservation counter and took tickets for another flight by spending around Rs.8000/- and purchased new tickets to go to Bangalore by flight no.6e-151, which is scheduled for departure at 08:35.
3. we came to know that the flight no.6w-413 got delayed by more than 60 minutes due to bad weather and it did not take off even at 08:30 am.
4. The moot point to be decided is:
a. When a flight is delayed by more than one hour, how can indigo airlines / its authorized employees could deliberately deny old couple to issue boarding pass.
In the light of above facts and circumstances, I request the authorities concerned to take appropriate measures to compensate us.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
I am deeply saddened and in pain and anger to bring to your notice the issue of theft from my checked-in luggage from Kochi to Male Indigo flight No 6E-412 (attachment enclosed). I along with my friend Vivek Krishnan were travelling to Bengalur...
Apr 09, 2019 by Raghuram Reddy
Date: 25/03/2019 Flight: 6E – 471/309 (Jaipur – Hyderabad – Goa ) | PNR – TMG4TX Rate : 8788.00 | PNR - TMG4TX Amount Paid Again: 10,300.00 Flight no: 6E – 471/309 date: 25/03/2019, departure time 16:40 from Jaipur to Goa I re...
Mar 28, 2019 by Mohammed ashraf
I have booked a flight with my PNR LLZ56H from Jaipur to Ahmedabad on 11 March 2019 where I have done my web check in my flight and I am having my seat no. I reached about 0714 hrs where my departure was at 0755 hrs. I have my brother with me a...
Mar 11, 2019 by Geetaverma
This is the height of limit. Rules apart and I am very well aware. On the counter, I was immediately asked for 4kg excess payment I was willing for 2 kgs she clearly said I am asking for 4 kgs for check-in baggage, not the handbag. The agent go...
Mar 08, 2019 by Farhan Mohamed
Dear concerned, I reached the airport 50 min before the departure and I was standing in the queue 45 min before departure. I was made to stand in the queue (I tried approaching the guy standing at the counter he said request the passengers and...
Feb 23, 2019 by CA Atul Dewani