Jet Airways India
- Flight delay plus extra money Open
Flight booked for travelling from Kolkata to Mumbai (24 March 2018 09:15 hrs. 9W 472).
Reached airport counter at 21:00 hrs on 23 March to prepone the journey (24 March 2018 01:45 hrs 9W 622)
I was made to wait 2 hours in the counter and finally asked to pay Rs 4000 for rescheduling which i agreed.
Meanwhile, the shift changed and new attendant came on the counter and she asked Rs 4800 for the same.
Despite protests I had to pay the asking amount as my travel at 01:45 hrs was very very important & urgent.
Finally the flight 9W 622 delayed by Jet Airways by more than 3 hours.
During the first hour of delay I started asking for refund so that I can book another flight in order to maintain my schedule. The airline staff including the manager denied any refund till the end and I had to fly in the delayed flight.
Therefore, I had paid double the price (Rs 10,078) than an average ticket and
- the airline disrupted my whole schedule
- even didn't consider any refund to enable me to change the journey to any other airline.
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