Make My Trip Pvt Ltd
- Flight cancelled by MakemyTrip Open
Deepak Kamble filed this complaint against Make My Trip Pvt Ltd on Jan 07, 2019
I had booked a connecting flight from Singapore to Pune via Bangalore in Makemytrip. SIN-BLR was air india express flight, BLR-Pune was indigo domestic flight. Due to change of plan, I wanted to change dates of international flight and cancel the domestic flight. When I called Makemytrip, they suggested me to do the modifications directly with the airlines. So I changed the date of airindia express and canceled indigo flight in their respective website. Then to request a refund, I had to fill a form in Make my trip website, I filled and uploaded the Indigo cancellation confirmation. I even called the Makemy trip customer care, he said that only indigo is cancelled and airindia express dates are changed successfully. But after few hours I get a mail that the air india express flight is also canceled !! I repeatedly called customer care and said I did not cancel the ticket and it was the fault of Make my trip guys. But they just raise a query and make some reasons that they are not at fault and they say I have cancelled the air india express fight. But I have never requested them to cancel it, why would I change the date if I had to cancel it? The Customer care of Make my trip do not respond properly now because they know that it is their mistake that the flight got cancelled. Please help to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Make My Trip Pvt Ltd
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
Related Complaints
Make My Trip Pvt Ltd - Money got debited but services not started Closed
I was trying to book make my trip double black service and used Hdfc coupon code to get the *** Rs discount. The total payable was ***. I tried paying but due to network failure, I guess the booking is not get confirmed. But then I saw that the...
Mar 26, 2019 by Lokesh Jadhav
Make My Trip Pvt Ltd - Not provided alternate flight for cancelled flight Closed
I had round tip booking from Mumbai to Mahe, Seychelles (**th Feb - *th March). On *st March, MakeMyTrip sends me a message that return flight got cancelled and you will have to cancel the ticket as the alternate flight was not available. Due t...
Mar 25, 2019 by Lakshya Mandawat
Make My Trip Pvt Ltd - Rescheduling of my trip Closed
My booking id is NL ************* for the upcoming trip, but when I am contacting the customer care to reach to Vikash from make my trip operations unable to reach. Everybody just says that sir we apologise. Do they really mean it or they are t...
Feb 26, 2019 by Subhash Raj
Make My Trip Pvt Ltd - Change booking due to wrong customer support service Closed
I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on *th - **th February ****. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...
Feb 01, 2019 by Shefali Gupta
Make My Trip Pvt Ltd - Thailand Travel not conducted properly Closed
This is a complaint regarding my recent travel to Thailand from **th Dec to **th Dec. Firstly, a proper detailed itinerary was not shared before the trip. Secondly, I was not taken to all the places that were included in Phuket City To...
Jan 02, 2019 by Soumik Dutta