- Five days without internet connectivity Open
I have filed an act ticket opened on *th June for loss of internet connection. The ticket was expected to resolve by ninth June but it didn't, neither there isn't an update on the ticket. The common answer I receive from the call centre is 'we will follow up'. Gone are my five days without the internet at home. The more frustrating thing is there aren't any updates or comments on a ticket for * days. Why is such irresponsibility towards the tickets?
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
On the **th of September, I logged a complaint because the internet in my house was not working and I was assured that the problem would be resolved in ** hours. Since the problem was not resolved in the assured time span, I called up the custo...
Sep 18, 2019 by Shruti Rao
The internet is down from ** days at my workplace and my security cameras run on that internet. I have reported it on *th September **** and no help till date and when i call customer care executive says me to wait ** hours . This is repeating ...
Sep 17, 2019 by Siddharth Upadhyay
I have raised a complain on ** June stating i am unable to get internet connectivity. despite my numerous calls, i havent been helped out. I have raised query in website, customer care, social media too. i have received a bill on last week of...
Aug 05, 2019 by Shilpa Patnaik
I have ordered D-link wifi router on *th July **** from Act Mobile application @ Rupees **** which they promised to deliver with in ** hour but still waiting for the package even after *** hours multiple calls were made to act customer care whe...
Jul 29, 2019 by Karthik Marupaka
ACT representative took payment (**** Rs - * months pack) for the application promising that internet connection will be given within * days on *th of July ****. Post that there is no progress for ** days. So I raised a complaint SR***********...
Jul 29, 2019 by Yagnanarayana Dande