- Five days without internet connectivity Open
I have filed an act ticket opened on *th June for loss of internet connection. The ticket was expected to resolve by ninth June but it didn't, neither there isn't an update on the ticket. The common answer I receive from the call centre is 'we will follow up'. Gone are my five days without the internet at home. The more frustrating thing is there aren't any updates or comments on a ticket for * days. Why is such irresponsibility towards the tickets?
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
I requested for a new connection . ACT Fibernet received payment from me. But didn't do any installation set up. So, I requested for refund. More than a month, I haven't received refund yet. Ticket number: SR************** ...
May 01, 2020 by Sathiya R
Worst fibernet provider in visakhapatnam(vizag). I took act fibernet connection **days back and suffering from day *. Complained thrice but there no response from *nd and third complaint. Finally requested for cancellation and refund. Unfortuna...
Mar 22, 2020 by Gayathri Maddana
The internet connection does not work since * days, I have tried to reach evrery where possible, all numbers, mail ids provided by them in the customer support. But we cant get connected, the resolution time says **hours and its been ** hours I...
Oct 02, 2019 by Varsha jha
On the **th of September, I logged a complaint because the internet in my house was not working and I was assured that the problem would be resolved in ** hours. Since the problem was not resolved in the assured time span, I called up the custo...
Sep 18, 2019 by Shruti Rao
The internet is down from ** days at my workplace and my security cameras run on that internet. I have reported it on *th September **** and no help till date and when i call customer care executive says me to wait ** hours . This is repeating ...
Sep 17, 2019 by Siddharth Upadhyay