Brand Factory a division of Future Lifestyle Fashions Ltd
- Firm is not exchanging item purchased online and fulfill criteria for exchange Open
KG Khare filed this complaint against Brand Factory a division of Future Lifestyle Fashions Ltd on Oct 21, 2019
I online purchased a jacket from brand factory which was received on **.**.**. As it was too small, the same day I requested online for exchange with a bigger size. However, the brand factory did not sent reversed shipment for pickup despite several complaints through customer care line as well as e-mail, but despite they did not exchange till date.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Brand Factory a division of Future Lifestyle Fashions Ltd
Resolved
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