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Faber Franke India

 - Faulty Product with no service after multiple followups Open

KrishnaPrateek Donepudi filed this complaint against Faber Franke India on Feb 25, 2022

We purchased Faber chimney in **** HOOD ZENITH FL SC BK**. On **-NOV-**** all of a sudden front opening glass got shattered into million pieces...Which is very dangerous...
When i complained about the same company officials they said it is out of warranty and you have to pay for the part and for the service...I have agreed and the company even collected the service amount...It's been * months still they didn't solve the issue I have been kept on following up very patiently but there is no proper response from Faber... I am not sure how to proceed on this and **K is at loss and the company is not holding responsibility...

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Resolution Demanded:
Apology letter from company
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Replace / Fix problem
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Faber Franke India

6 Total Complaints
2 Total
Resolved
33.33% Consumer Satisfaction

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Related Complaints

Faber Franke India - Bad customers service Closed

In spite of repeated requests for the service of our Faber chimney, no body from the concerned department has bothered to attend or to resolve the issue. Now I regret for having gone for this poor product. The complaint is still open .Followin...

Dec 19, 2022 by Jayanathan

Faber Franke India - No response against complaint Closed

Your request No is BHU********** . I have been following up on this complaint for about ** days now but haven't got any valid response yet. No one is cooperating at all. The local office here claims they are "looking into it". Upon emailing th...

Aug 09, 2021 by Abhilash Pattanaik

Faber Franke India - Hi I have bought a Chimney FABER RELISH HCBK onFor the last 3 months my chimney has stopped working Open

Hi , I have bought a Chimney ( FABER RELISH HCBK PB** ) on **/**/** . For the last * months my chimney has stopped working. I have repeatedly called the Customer Care number ( **** *** **** ) & Service Center Office Contact Person - Madhumit...

Dec 22, 2020 by Sumitro Banerjee

Faber Franke India - FABER FRANKE KITCHEN SINK PURCHASED AN YEAR BACK RESULTING IN CORROSION Open

We purchased * Nos of Faber Franke Kitchen sink from Sampurna Enterprises Hennur Junction Bangalore on **/*/****. Faber Franke Kitchen is manufactured using ***-grade steel. But the Kitchen sinks delivered to us are not *** grade and it is attr...

Aug 11, 2020 by ARUNKUMAR N

Faber Franke India - Faber Aerostation Chimney Not Working since bought Open

I bought Faber Aerostation Chimney @ Rs ***** + rs. *** (paid for installation) on dates **th July ****,. Installed on *th Aug **** due to kitchen renovation work Was going on. **th Aug I launched a complaint motor is not working, they replaced...

Mar 14, 2020 by Richa

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