Flipkart
- Faulty product received Closed
Sonu rajput filed this complaint against Flipkart on Nov 01, 2019
My order Id: order id: OD******************. I received this order (OPPO K* phone) on * Oct ****. I found that there is focus problem in its camera. I went to OPPO service center for this issue but they said that you have to contact Flipkart for this. I placed the return request for this order. Since then * technicians visited my house and both have confirmed that phone has a focus issue.
When first technician visited he said that there is a issue and he also shared the screen shot with his seniors. That day I received the message that "return approved" but after some this time it shows "return cancelled" with reason that issue resolved (such a liar e-commerce). To this I again put return request.
The issue was not resolved and this was confirmed by the technician visited second time (find attached screen shot where he clearly mentioned that there is a focus issue in this phone). Every time on flipkart, first it shows return approved and then they deny. I have taken screenshot of the same and also attached for your reference.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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