ixigo app
- Fare amount deducted from bank but train booking failed Company cannot refund the amount till yet Closed
Arpan Banerjee filed this complaint against ixigo app on Sep 30, 2020
On **.**.**** I initiated to book a train tickit using ixigo apps. Fare got deducted from bank but after payment it shows booking fails.When I check my booking status in the apps it shows booking fails but amount which is deducted must be initiated to refund. But till yet I do not get it back.
Order I'd:IXITR************
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Resolution Demanded:
Refund / Credit for purchase
ixigo app
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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