- False promises and arrogant attitude of staff ^Open

Vikram S filed this complaint against Alliance Recruitment Agency on Nov 01, 2020

I'm a doctor from Chennai and I was looking to appoint a couple of nurses
from outside of Chennai to work in my clinic. I enquired the Alliance recruitment agency if they could provide the nurses, giving all the details about pay, accommodation, and qualifications to them. The person I spoke with told me that plenty of nurses were available for immediate placement, unemployed due to the covid crisis, and told me that if I made a payment of **,***\-, he would send me resumes from which I can pick and choose. Before I made the payment, he used to call me repeatedly, almost every day. After the payment was made, a WhatsApp group was formed with * members of their staff in it. the name of the group was AIR**** Khyati Clinic. Only one person by name Neha interacted with me. Initially, she was polite with me and told me that I had to wait a while as all of the nurses she contacted were apprehensive of working during the coronavirus crisis. I let it slide and employed some nurses temporarily myself. The lockdown was lifted in Chennai by the first week of September and I waited for * month for any response from but there was none. Then I reminded her about the nurses. She dillydallied for a couple of weeks, ending resumes of nurses not according to my criteria. When i asked her if she knew what my requirements were, i got a response saying she doesn't have resumes matching my requirements. Then why did they tell me that they had hundreds of candidates matching my requirements? worse still was the change in the tone of the conversation. Initially addressing me sir, she started using "hello". When I pointed it out to her and told her that it was not courteous, she continued the same way without any apology.
I had enough and knew there was no way I was going to get the job done by them. The amount I paid is nothing and I am not looking for a refund. I just wanted to forewarn anyone who might be looking forward to using their services. If it was one person's behavior alone that was bad, it can be dismissed. But the conversation was visible to all the other members of the group and no one intervened. So it might be the general attitude of all the staff of the organization. I have records of all the emails and Whatsapp conversations with me. Shame on them.

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