Make My Trip
- False commitments and Lies Closed
Makemytrip agents namely, Jitendra Keswani (from sales team) and Rajat Kucheria (from operations team) are not capable of handling customers and with such individuals Makemytrip can never grow further.
Mr. Jitendra Keswani, lied to me, He told me that I can use the vehicle to go to Ooty lake and local markets even though it is not there in the itinerary.
Mr. Rajat Kucheria, what should i tell about this fellow,
*. the first call I received from him, I told him that I am in a hospital and please call me later, but he did not, he was so engrossed in his work that he wanted my address details at that time only and he even wanted me to review his services.
*. then when in the next call I asked him about the commitments that Jitendra made, Mr. Rajat had no idea about it and after that he asked me(the customer) to call Jitendra and ask Jitendra to call him to confirm that Jitendra had made a commitment, means he wanted me to do the coordination, which he was supposed to do. He couldn't even do a conference call with Jitendra, him and I.
*. He just sent a mail to Jitendra, and got a response after my trip started, that to a negative response. Means Jitendra said he has not committed anything and Mr. Rajat agreed and gave me the same information. And proved that I am a Liar and Jitendra is telling the truth.
One more character was there Mr. Robin, he was also as useless as 'ueue' in 'Queue'.
Every time I had to follow up with them for the updates, they never called me on committed times.
I am giving a * rating because the Driver, Ooty hotel was good and I had no problem with the vouchers.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...
May 18, 2019 by Aanchal arora
I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...
May 11, 2019 by Sagar Goyal
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on *th April ****. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...
Apr 12, 2019 by Tina mitra