- Fake watch delivered Closed
I purchased an Apple watch series * on *th Oct in big billion sale on Flipkart(Order Id: OD******************) by a Seller SuperComNet and it was delivered to me on *th Oct. But when I unboxed the packet no Apple watch was there. Instead of that, they packed a cheap quality fake street watch. Immediately I called customer care and raised a ticket (Return ID - ********************) and they assured me that I will get the return by **th October saying they cannot provide original watch as the seller had only * watch in the stock.
I kept my patience and waited for there response but to my disappointment, on **th October I got an unsatisfactory response which provides no solution to the harrassed customer. They marked my issue as resolved by cancelling my refund/return. Again on **th Oct I raised refund and mailed to email@example.com but after reassuring me that they will investigate the case and contact with me within ** hours , today on **th Oct they have again cancelled my return/refund request with no investigation and communication. As a customer, I was hoping that Flipkart will investigate and resolve my issue and will not just close the case abruptly without any consideration about the customer. But unfortunately, it didn't happen as I thought.
I am continuously trying to get support from Flipkart's customer care but I am not getting any resolution. It has been ** days since I have raised a complaint but they have just fooled me around by initiating and then cancelling refund request since then. With no help from Flipkart's customer care service, I am posted this on Flipkart's Facebook page and Twitter page.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
I ordered iPhone ** **GB on *nd Oct'** in Big Billion days Sale Order ID: OD******************. The delivery date was *nd Oct'** which got extended to *th Oct'** . Till *th Oct'** to **th Oct'**, I repeatedly mailed and called them to deliver m...
Oct 21, 2021 by Geethanjali Banoth
I had ordered earphone on */**/**** from flipkart .delivery date was */**/****. Now **/**/**** passed but they did not delivered and took *** Rs advance payment on cash on delivery option....
Oct 11, 2021 by Dhananjay kadam
I ordered a poco m* pro mobile from flipkart. I was supposed to receive my order by *:** p.m but still didn't get it. The delivery agent said that he might deliver the package at *-* p.m. He also said that he is extremely busy and can't deliver...
Oct 09, 2021 by Pritam Mondal
I am places order iphone ** payment is doen from my bank account and but flipkart says order is pending...
Oct 02, 2021 by Ashish
For * days I am hearing this only @binnybansal @_Kalyan_K Please help. OD****************** Size issue small Please help Return policy end on * Oct **** PLEASE CREATE A RETRUN PLEASE HELP. @_Kalyan_K @dil_**_te_**_ve @bi...
Oct 01, 2021 by Anu