Samsung
- Fake product received with no return policy Open
Harshita Gupta filed this complaint against Samsung on Aug 19, 2020
I ordered Samsung Level U from Myntra on July ** ****. I received the fake product and filed a cmplaint immediately on myntra. They asked me to visit the samsung store and get the device checked. After informing the same to myntra that samsung has claimed it to be fake, I am not getting and reply or calls from myntra for return or exchange the product. Myntra is just delaying my request by saying we will call you in **Hr etc etc. Samsung claimed that levelU is made in Vietnam and what i have received is made In China.
On the back side of the product, the sticker states that it is made in Vietnam but on the original packaging it is boldly written made in China. No supportive documents and manuals were there not even it slightly look like the original product. Myntra is fake. They are not ready to help on this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Samsung
Resolved
Frustrated? File a Complaint
Yatra.com
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
Related Complaints
Samsung - Service related issue Closed
I have purchased galaxy watch * LTE on *th October ****. On *th i have faced some software related issue in the device. On *th went to sumsung authorised service centre, they checked and asked me to call as the issue is not understandable to th...
Dec 16, 2022 by Prantik Das
Samsung - Samsung cheated me Ultra HD TV demage products Closed
I am Pratap Sonkar, I had purchased Samsung ** inch Ultra HD *K TV from Varanasi on **.**.****, after ** days my TV started showing spots on the screen, after my complaint, my TV was returned and I got a refund coupon from the company. Samsung ...
Nov 19, 2022 by Pratap Sonkar
I purchased samsung odyssey ark gaming monitor on pre registration period at that time samsung offer me ***** rupees SSD for free but since last ** days after delivering product they postponed my offer and nobody is know about this offer and ev...
Nov 09, 2022 by Vikram
Samsung - Claim denied in warranty period Closed
samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint...
Nov 04, 2022 by gagan kumawat
Samsung - Installing Closed
I brought a fully auto washing machine from shahabad markanda. Till date not final installation of this machine. Regards ...
Oct 28, 2022 by Sukhbir Singh
