Ola Cabs & Ola Money
- Extra payment for Ola Postpaid Open
I had an Ola rental booked on */*/** CRN: **********. During the ride, the driver did not have cash for fuel or toll. I even tried to change the payment to cash but the same could not be done. I had added Ola money and remaining was paid out of my postpaid balance. However, when the bill had come there was no deductions in the cash paid. I tried raising a query but my email was not verified and confirmation could not be done on my mobile. Finally, I contacted Ola by phone through an app and mentioned my predicament however no one gave a callback or resolve this. Later I verified my email and raised my issue and I am getting the reply as per company policy we cannot refund. In all this, I am the one who has lost my time and money.
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An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Hi, I have amont in my ola money. Recently, i have registered as a ola partner. Since, then, i am unable to use ola money . It is throwing error as your account is dormant state. Tried contacting multiple times to resolve this issue. I didn...
Aug 07, 2019 by Anjan Kumar
we have use ola cabs on December ** **** from velachery to korattur ( chennai location) CRN **********, Paid by cash RS *** , But we are getting recorded call daily from Ola to pay by online again ,recently they have added late fees also , Af...
Aug 07, 2019 by udhaya kumar.c
I have an account with Ola cabs for the last few years. I used their service as late as *th July ****. Today on *th July **** when I opened the app I got a message my account is blocked Now II tried reaching their customer number but no ...
Jul 07, 2019 by Hariharan Anand
My Ola account assign with no has been blocked without any proper reason and due to this, I am not able to use money balance in my Ola account of Rs. ***. Please help me....
Apr 24, 2019 by Amolkumar Gainar
Hi, This is regarding the OLA cab which was booked from Kapadia nagar to Byculla. The driver gave false committment and didnt turned up and finally cancelled the ride. I had * senior citizen and * infant who was suppose to travel he wa...
Sep 18, 2019 by Arwa Tinwala