Lenskart
- Exchange not processed and resolution ongoing 5 days and still ongoing Awaiting Details
Darwinv filed this complaint against Lenskart on Jun 20, 2022
Purchased two glasses of **** and ****
Returned two glasses ,for exchange
Selected two glasses in store
Both being **** so paid additional *** rupees
Exchange is not being processed from the local store because of application error.
They were not able to process the exchange for a day old purchased item.
Now its the *th day, no exchanged product, no refund nothing as if the money is thrown in cash.
Wasted my working hours for followup and store visit, for a simple within policy exchange.
need a proper resolution and compensation of discomfort caused.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Lenskart
Resolved
Frustrated? File a Complaint
Meesho
"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."
Syed Noorul Arefeen
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