Ajio
- Exchange not fulfilled Open
Dr Karanbir Singh filed this complaint against Ajio on Jul 23, 2021
Had placed * orders for Brooks brothers tshirts from AJIO mobile app Dated July ** with order IDs - FL********** and FL**********.
Due to size issues an exchange order was placed after delivery of the * products.
The delivery executive who came to exchange refused to do so citing the absence of special AJIO specific tags on the * products. Despite repeated attempts to contact customer service Iwas unable to do so.
The two t shirts received were in exactly the same condition with the same packing and same tags as I had received them. They were worn for checking the size once with the original tags intact and despite repeated requests stating that no tag was removed the issue was not resolved.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ajio
Resolved
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PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
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