Make My Trip
- Excessively charged Open
I had booked an air ticket from Bangalore to Dubai for April **, **** on MakemyTrip by Emirates EK ***. I was given the ticket for a price of Rs **,*** (with a discount - the final price I paid was Rs **,***). I found that the same ticket on the same airline for the same journey was priced at Rs **,***/- only. I brought this to the attention of Makemytrip, which has a scheme of PRICE GUARANTEE, wherein if the ticket price on any other web site is found to be lesser, they will make a refund and * times the penalty. I had registered this complaint on April **th, ****. While they claim, to resolve all complaints within ** hours, this has taken them more than ** days and yet it is not resolved. All concerned screen shots of their website, of the competitors website and the ticket were shared with them. I wish to bring this to the attention of Deep Kalra, on how inefficient this particular department has been. They have many times told me its in process and will be resolved soon, but I am unsure what their intentions are to solve it as the proof of them overcharging is so very evident.
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Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil