Air India
- Epidemic Cancellation Full Refund Open
Atanu Bhattacharya filed this complaint against Air India on Mar 26, 2020
Sir,
Due to Pandemic corona virus Alert I have changed my plan to travel on a booked Air India flight ticket Trip ID : ************, PNR : JXHZD dated **.**.****. PUNE - NEW DELHI.
I have mailed the Air India authorities to cancel my ticket and Refund my full amount.
Getting no response from Air India I called the customer care and was assured for full refund after cancellation through Agency.
Once again I mailed Air India for the same and cancelled my ticket on **.**.****.
I received a mail from my agent Cleartrip mentioning the refund Amount INR ****/-only.
Considering my genuinity for cancellation due to the global pandemic situation, I request you to get my full amount refunded from Air India because the option of Rescheduling offered by Air India was not possible for me.
Hope you will definitely consider my case and direct Air India to refund my full amount INR ****/- at an earliest.
Regards and Hopeful
Atanu Bhattacharya
*/** Triveni nagar Cantt Kanpur-******.
(M)**********; **********.
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Resolution Demanded:
Refund / Credit for purchase
Air India
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