Shopclues.com
- Empty Parcel received Open
Ruby Da Costa filed this complaint against Shopclues.com on Jul 03, 2017
Order ID: *********
Return ID: *******
I bought a OnePlus *T phone from Shopclues.com on ** June. But I received an empty parcel, with the phone missing. The only contents in the box were charger, and charger cable. The phone box was cut open while the packaging was tampered, cut and re sealed with a transparent. When I received the parcel I didn't notice the transparent tape.
I lodged a return complaint as soon as I received the product on ** June. But Shopclues.com seem to be sleeping over the issue.
When they call me, they say wait for one day, we have get a confirmation from the company or courier or merchant. But nothing has been processed till date.
It has been two weeks now. I want my money back.
The refund of my phone plus a compensation amount.
If I don't get a satisfactory reply from Shopclues.com within two days, on Thurs I will file a complaint in the Consumer court as told by National Consumer Helpline.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Shopclues.com
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
My payment is not credited since last year. I raised so many tickets called them so many times. they only give excuses. ...
Sep 24, 2022 by Deepa Mallah
Shopclues.com - Shopclues no refund Closed
Refund not initiated. its * months. Order ID ********* for Lee Peeter Men's Tan Stylish Open Sandals Refund amount - ***.** Refund processed date - ****-**-** **:**:** Expected Refund credit date- ****-**-** RRN number : ******f*d******T**...
Jul 02, 2020 by Siddesh pai
Shopclues.com - Wrong product delivered and reject my return request Closed
I ordered * nos of door curtains which was iliv Mid brown flower designer door curtain set of *. But I got totally wrong product, wrong color, wrong design even worst quality. I immediately apply for return request through shopclues app. After ...
Nov 17, 2018 by Jaydev Dutta
Shopclues.com - Fake prize money Closed
Congratulations You are lucky winner in my Shopclues. Your prize Tata saffari storm four wheeler Luxury car.& car marketing value ammount **,**,***=** My office address:- Shopclues.com private limited,Dwarika puri, sector **,plot no-*.(Ne...
Sep 04, 2018 by Aroop Kumar Basu
Shopclues.com - Duplicate item deliver. Closed
I have online purchase nokia n** mobile phone. But when item delivered and open with me than no original phone inside. Duplicate phone inside box (chinese). ...
Jul 14, 2018 by Abhishek bajpai
