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Paytm Mall

 - Empty package Open

Daniel filed this complaint against Paytm Mall on Feb 18, 2021

I ordered dell new inspiron **** and order date: ** October **** and paid online . After ** days I received the package but I got it empty parcel so firstly i immediately contacted to delivered courier but they informed me to contact paytm so I contacted paytm with all relevant proofs after they asked me some questions and details so I answered that all and after that courier was asked me id proof so I given But After ** days paytm informed me we unable to help you. So it's given me frustrations . Because I'm legit person. Thats why I cooperate with them for all information. I multiple times contacted them via email and social media and national consumer helpline but they doing only copy paste reply. Grievance officer email id is wasted. Mostly no response from them.

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Resolution Demanded:
Apology letter from company
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Paytm Mall

104 Total Complaints
26 Total
Resolved
25.00% Consumer Satisfaction

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Paytm Mall - Just one out of two items delivered Closed

I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered had only one heater but the inv...

Dec 25, 2020 by Anmol Sharma

Paytm Mall - Delay in pickup Closed

I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have raised complaint several times...

Dec 22, 2020 by Nikhil

Paytm Mall - Paytm order not received but shows delivered on website and no communication with customer care rega Closed

I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was showing delivered. Despite re...

Dec 22, 2020 by Atisha Sood

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