Myntra Design Pvt Ltd
- Empty package received Open
Amita kaul filed this complaint against Myntra Design Pvt Ltd on Aug 26, 2019
I had ordered * MAC lipsticks from Myntra. The package was delivered but on arrival, it seemed light so I immediately opened it. The cover was not tampered from outside but inside there was nothing just some pieces of cardboard. I wrote to Myntra called the customer service the reply which I got from is pasted below. They are blaming me that it is my fault that I didn’t receive the lipsticks. Their delivery people are incompetent thieves. I am a regular shopper with Myntra that’s how they treat their regular customers. Greetings from Myntra!
This email is in regards to your concern related to the missing product in your order number *********************.
After conducting a thorough investigation and review of your missing item(s) claim, we have found that the product(s) were dispatched from our warehouse in a properly sealed package. We have also received a confirmation from our Logistics team that the package was delivered in sealed and pristine condition to the same address as updated while placing the order.
We regret to inform you that the claim stands declined and thus we would not be inclined to look at the same anymore.
Regards
Myntra
India's Largest Online Fashion Store
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra Design Pvt Ltd
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Related Complaints
Myntra Design Pvt Ltd - Damage Product from Myntra Closed
I received the damage Product from Myntra which was Philips Straightener . And Requested the return request on **th Sep ,**** . Right now it was on hold i.e *th Oct , **** . I am mentally suffering from this. Support Teams daily told that wait ...
Oct 02, 2022 by Keshav
Myntra Design Pvt Ltd - Refund initiated by myntra in mobikwik wallet not received Closed
I ordered * Roadster T-Shirts from Myntra and payment was done through Mobikwik , in return details shown refund with mobikwik wallet instantly on **-MAY-**** but today is **-MAY-**** but the amount not received till the dated neither in walle...
May 16, 2022 by Shubham Agrawal
Myntra Design Pvt Ltd - Refund Not Received Closed
Order Number: *******-*******-******* Date: **-**-**** Item: HRX Top Price: Rs.**** This item of the above order was returned through appropriate channels. But the refund has not yet been received even though ** days time limit has expired...
Jun 03, 2020 by Arpita Das
Myntra Design Pvt Ltd - Missing product Closed
Beware of these frauds..i ordered a ring from the brand talisman and what i received was an empty box and i immediately registered a complaint against the same. After a few days i get a response that my complaint has been declined and they ref...
Mar 03, 2020 by Manish Sharma
Myntra Design Pvt Ltd - Return cancelled Closed
I ordered a regular white sneakers..and definitely one will try it once.It was too small for me so I placed a return request the executive returned it saying that it's used.There was just few spots of dust around there which was also cleaned pr...
Mar 01, 2020 by Yamini Naik