Brand Factory
- Empty package delivered Open
Shubham Singh filed this complaint against Brand Factory on Feb 29, 2020
reference number : BF*********** and order id : ******
I ordered a handkerchief from brand factory and when I recieved and opened it . It was empty box of hankerchief and tissue paper inside the box .
So i raised the complaint and they arranged a reverse pickup but it was not happened because of empty box . It's over a month there is no sign of any resolution .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Brand Factory
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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