Email being used fraudulently Open
Posted on: Jan 02, 2018
Complaint filed against: Facebook
early in 2017, I started getting emails from unknown people on facebook (I don’t have a facebook account currently), recently, these emails have increased in frequency to the point where I investigated the matter and learned that apparently a facebook user is using my personal email address with their facebook account.
After confirming my identity with facebook, I explained to facebook (December 31) that my email is being used against my will in a fraudulent manner, they sent me an email 24 hours later (see attached file) indicating that all is well with this facebook account!
They even addressed me as the stranger’s facebook user’s name (who I haven’t a clue who that is)..
Meanwhile, I’m still getting these annoying emails while this facebook user is fraudulently using my email address with their account and facebook has done nothing.
Resolution Demanded: An apology letter from company official
Complaint filed by: Gus Mittas