Easemytrip
- Eligible Refund not received Closed
Swati filed this complaint against Easemytrip on Mar 01, 2020
Hi,
I am writing this letter as I have been harassed mentally badly by Easemytrip Customer Care regarding cancellation.I have been reaching them out for a simple refund of Rs**** which I deserve but they have not responded effectively and communication is going in circles.
The same thing happened with me when I requested cancellation on *th Jan ****.
Here is my issue
Booking ID EMT********
*)I initiated cancellation of flights with PNR: -AYJZKJ/Z*KJSY from delhi to shirdi and back on *th Jan on EaseMyTrip customer care which was not processed on that day due to delay on their side
*)processing was done when i called them again on * jan.
*)I am not asking for anything which I do not deserve.
*)Cancellation Charges are **** per pax per side if done before ** hours
*)I initiated cancellation on *th Jan **** but spicejet didnt responded and cancellation was done on *th Jan **** with cancellation charged at **** per pax perside.
*)Please refund amount of Rs**** (there were * passengers)back to source.
*)This was my first booking with easemytrip but after facing such harassment, I cant-even think of booking or recommending easemytrip
I have done cancellation with makemytrip/goibibo but I have never felt so much harassment there.
*)Again please refund back the amount **(***+***)= **** back to source.I am asking refund of amount which I deserve
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Easemytrip
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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