Make My Trip
- Egift card cheeting Open
sanjay shukla filed this complaint against Make My Trip on Nov 05, 2020
Due to COVID ** i failed to utilize my gift card.This year is worst year for me. I lost my job due to current pandemic.
Today was last date of validity of my gift card. I was trying to book tickets from my mobile app since this evening.
No option was showing in mobile. I tried to contact customer care but failed to connect. I tried through app i tried through phone call. But i didn't get any response.
Than i tried through laptop gift card option was there but * times it didn't applied showing reason that since i had used coupon so i can't book.
Now i am trying to book through my laptop balance is not showing.
If you give this kind of service than who will use your service.
I am feeling cheated.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
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"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
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