- DTH connection installation has not done after several days of booking and payment Closed
As I need a dth connection. I decided for Airtel digital tv. I ordered it online and made payment online. The customer id also generated. The assurance for installation was within ** hours.
But it passes, when I tried to inquire at helpline number. First of all, they used to put the call on hold for several hours then they used to give a horrible reply.
*. Your details are not available at us.
*. Due to unavailability of service engineer the delay in installation. Please hold on.
*. You are not supposed to book via internet, it is the reason for delay.
*. We are just sending the service engineer.
The above * points are some of their examples of the answer. I am mentally harassed now.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
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I have an Airtel Dth I’d **********, having * connections , I have recharged it on **/**/**** but the channels are not showing in any of my tvs.., from last two days ... I registered my complaints many time with Airtel Dth call centre but th...
Aug 21, 2019 by Parveen kumar
I have been chasing the Airtel DTH consumer support guys to help me fix the issue, however, they raise a request telling me our engineer will come and fix it. The engineer calls, takes the address and doesn't show up. Actually the issue is that...
Aug 20, 2019 by Nirav Kapadia
Saturday morning tv signal stopped & message shown on TV to remove the id card & gently wipe it with a cloth and insert it but the card was not getting inside the set top box as something was broken down inside the set top box. I gave the compl...
Aug 08, 2019 by Syef yousuf
I was facing issue with multiple IDs linked to my mobile number after taking a new Airtel DTH connection. I have requested for deleting/ suspending Customer id number ********** from **.**.**** and even today the same is not done. Because of ...
Aug 07, 2019 by KURIAN ALEX
Airtel DTH - Dth not working Closed
Dth installed is not working after ** hours of installation and company promises of * hour activation also customer care executives are not picking calls...
Aug 04, 2019 by Alok bagri