- DTH connection installation has not done after several days of booking and payment Closed
As I need a dth connection. I decided for Airtel digital tv. I ordered it online and made payment online. The customer id also generated. The assurance for installation was within ** hours.
But it passes, when I tried to inquire at helpline number. First of all, they used to put the call on hold for several hours then they used to give a horrible reply.
*. Your details are not available at us.
*. Due to unavailability of service engineer the delay in installation. Please hold on.
*. You are not supposed to book via internet, it is the reason for delay.
*. We are just sending the service engineer.
The above * points are some of their examples of the answer. I am mentally harassed now.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
The problem is not properly analysed by service engineers they visited multiple times by charging *** rupees as service charge, *** rupees for adopter and *** for settop box replacement. But settop box is working fine with the existing adopter...
May 31, 2019 by G Murali Krishna
I have an airtel Dth connection. I am not getting a signal and complained about it since **th May. Its a severe cyclone occurred here in Bhubaneswar on *rd May due to which it happened. I called them several times and also mailed them several t...
May 18, 2019 by MANOJ KUMAR PATI
I request for disconnection of Dth. They offered me some offer then I said to continue service but it's not fulfilled. So I am very frustrated. Please help....
May 15, 2019 by Viswas
I am the customer of the Airtel Dth No.**********. In the month of December ****, Airtel was offering me the pack of Rs.***/- per month with the all previous channels viewing to me for one year. After this date, I have continually recharged wit...
May 04, 2019 by Bharat Bhushan
I have purchased Airtel DTH connection on Dec **. The guy updated my wrong mobile no. on the portal. After * month I have to change my DTH plan for which I called multiple time on customer care but guys not interested to listen & not in providi...
Apr 27, 2019 by Surya Prakash Tiwari