Sbi
- Downgrading SBI credit card without consent Closed
Siddharth Kalantri filed this complaint against Sbi on Jul 25, 2019
I WAS APPROACHED BY SALES EMPLOYEE OF SBI CREDIT CARD AT JAIPUR RAJASTHAN RLY STATION & WAS OFFERED A BPCL SBI CREDIT CARD & AFTER INFORMING HIM THAT I ALREADY CARRY ONE SBI PRIME CARD HE CONFIRMED ME THAT A PERSON CAN HOLD *=* CREDIT CARDS OF SBI AND I CAN APPLY FOR A NEW ONE WITHOUT ANY CHANGE ON THE ONE THAT I M CARRYING AT PRESENT.
AND AFTER SOME TIME I RECD A CALL FROM SBI CREDIT CARD STATING THAT I WILL BE ISSUED A SEPRATE CARD FOR THE BPCL FUEL WITH A LIMIT OF ***** & THE SAME SHALL BE REDUCED ON MY PRIMARY CARD. AND SO I AGREED TO THAT WITH SPECIFICALLY MENTIONING THAT MY PRIME CARD WON'T BE AFFECTED DUE TO THIS AND ONLY A LIMIT OF ***** WOULD BE DECREASED ON THE SAME AND WILL BE GIVEN ON THE NEW ONE.
But instead of giving my a new ADDITIONAL card SBI HAS downgraded my sbi prime card to bpcl card and have also blocked my prime card on account on some suppected activity. ALSO TO MENTIONED HERE IS THAT I WOULD NOT HAVE HAD TO PAY THE ANNUAL FEE AS MY SPENT FOR LAST YEAR WAS AROUND ** LAKHS, ON PRIME CARD SPENT OF * LAKH IS NEEDED TO REFUND THE ANNUAL FEE I raised a complain on the same on * th july **** for which i was assured that it will be resolved by **th July **** today is **th July **** and then still no response on the same company
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Sbi
Resolved
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