- Double payment made by server error It is not refunded by oyo even after 5 months. Open
My case happend by dec **** and not yet resolved.
I've moved to OyoLife by * Jan ****. So I'm asked to pay my security
deposit Rs.***** and Rent Rs.***** before moving in. I've paid my
security deposit by **/**/**. I paid my rent on **/**/**, but due to
error it was paid twice (***** + *****) and I've received bill for
only one transaction.
I've asked oyo regarding it and they said they receive only one
payment. I asked for a written statement for the transaction I've
made. It stated that both the transaction was valid and oyo accepted
both the payment. Only after sharing the written statement from the
bank to Oyo, oyo accepted that they've received the money. When I
asked for it they simply said that the amount was charged back to my
account, but I didn't receive any money from their side.
After asking them daily for * months they have shared a screenshot of
the transaction that happened on **/**/****. It clearly shows that the
charge back amount was "*" (I've attached the screenshot shared by
I got frustrated and wrote about it in twitter, then their social
media escalation team contacted me and gave a simple screenshot of the
charged back transaction. It did not have any details of the
transaction except a reference number. It didn't show from whom or to
who the transaction was made. (I've attached the screenshot as sent by
oyo customer care)
I've even tried to contact my property manager. But he doesnt even
show up in the property or attend the call. He'll simply ignore the
call. When asked customer care for this they don't give you proper
answer. It's been * months but no improvement or support from oyolife
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Hello, I have not received my deposit back from OYO life. It's been over three months now. Filed several complaints at OYO life customer support but no response received.My booking id is *****. ...
May 15, 2020 by Lk
In accordance with the Corona outbreak. We were informed by Mr.Pandi, Operation Manger of OYO LIFE CHN**** Near SRM University about a discount coupon which was supposed to be provided by the oyo team (according to him and whoever above him). A...
Apr 15, 2020 by Alex
I had made a booking at oyo life in Pune, PUN*** for the **th of March and due to COVID ** my reason for stay had been cancelled so I had cancelled my booking at the PG. I was supposed to receive a refund minus the cancellation fees. It has bee...
Apr 07, 2020 by Manav Dhanabalan
Oyo life has shut down property GRG **** on ** January **** and till today it's been more than ** days I haven't got my deposit amount Rs **** back all I got is fake promise my booking id is *****. Please help me in getting back security deposi...
Mar 20, 2020 by Mohit Batra
Oyo Life PUN*** which is located at Vadgaon Budruk has decided to discontinue their service on * days of notice and asked us to move out by **th of Feb ****. Even though such things were not mentioned in their agreement. It is not just about ...
Feb 25, 2020 by Yuvraj Fulaware