- Double payment made by server error It is not refunded by oyo even after 5 months. Open
My case happend by dec **** and not yet resolved.
I've moved to OyoLife by * Jan ****. So I'm asked to pay my security
deposit Rs.***** and Rent Rs.***** before moving in. I've paid my
security deposit by **/**/**. I paid my rent on **/**/**, but due to
error it was paid twice (***** + *****) and I've received bill for
only one transaction.
I've asked oyo regarding it and they said they receive only one
payment. I asked for a written statement for the transaction I've
made. It stated that both the transaction was valid and oyo accepted
both the payment. Only after sharing the written statement from the
bank to Oyo, oyo accepted that they've received the money. When I
asked for it they simply said that the amount was charged back to my
account, but I didn't receive any money from their side.
After asking them daily for * months they have shared a screenshot of
the transaction that happened on **/**/****. It clearly shows that the
charge back amount was "*" (I've attached the screenshot shared by
I got frustrated and wrote about it in twitter, then their social
media escalation team contacted me and gave a simple screenshot of the
charged back transaction. It did not have any details of the
transaction except a reference number. It didn't show from whom or to
who the transaction was made. (I've attached the screenshot as sent by
oyo customer care)
I've even tried to contact my property manager. But he doesnt even
show up in the property or attend the call. He'll simply ignore the
call. When asked customer care for this they don't give you proper
answer. It's been * months but no improvement or support from oyolife
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
I've cancelled my booking an year ago in **** but didn't receive my refund. They started the refund process only on **.**.****. and it has been thrice they said they initiated the refund and it's failed all the three times. Each time they made ...
Dec 12, 2020 by Kannadasan VP
Receiving Frequent Calls from Oyo Life. Only mistake was calling customer care number for enquiry, since yesterday I am getting their calls, It had been six calls in less than ** hours from * different numbers....
Oct 10, 2020 by Anand Dhokai
I had cancelled the booking in OYO LIFE BLR**** Nr BTM Layout * days before the commencement day. I had to pay Rs.***** as advance and one month rent. After that, till now i have not got the retund. ...
Jul 06, 2020 by Venkateswar Viswanath S
I find it very insensitive that I am being called at close intervals on a daily basis from different nos. through Oyo life. This is really ruining my day and other works. The only mistake I made is by calling the Oyo life customer care to enqui...
Jun 16, 2020 by Mohammad Reyaz Ahmad
I have stayed in oyo life del**** from *-**-**** in Delhi..As per the policy of the OYO LIFE I have paid the one month rent as well as the security deposit through my credit card. The security deposit was Rs.***** which would be returned to me ...
May 23, 2020 by Sandeep Sripada