Ola Cab Ola Money
- Double charge on single ride Open
I booked an ola outstation cab (CRN: **********) round trip from Hyderabad to Anantagiri Hills on August **, ****. My phone had no internet and could not open the ola app to check the payment mode. Therefore when the driver insisted on cash payment, my friend paid through his google pay (Rs ****, receipt attached). On September **, ****, I saw I have an outstanding postpaid dues of Rs **** on the Ola app. I have been constantly following up with Ola, both on email and twitter, to expedite resolution of this issue. However, I received no response till September **, ****, which was past the payment due date.
In their reply, Ola said “We are sorry to inform you that we are unable to validate this issue with our partner”. To provide evidence, we spoke to the concerned driver and he confirmed the payment receipt through Google Pay. Attached is the audio conversation wherein he clearly acknowledges that he confirmed the same with Ola as well.
Inspite of all these evidences, Ola is continuously harassing me to clear this due. I have escalated through twitter and emails, but I have got no resolution from their side.
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"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
On traveling with ola driver bill came *** approx, I gave him **** cause I was in emergency situations, and after that ola driver also took postpaid money ***, and ola is forcing me to pay and giving thread too, but he is not confirming with hi...
May 15, 2021 by kumar chandan
I already paid to the driver as i was not able to add money to ola money wallet. Still the app shows payment pending. I have emailed them many times but no response. I called them but they put me on hold for * hour and disconnected. Now I cant ...
Apr 18, 2021 by Ekta Parekh
I would like to convey my msg on behalf of Ola cab drivers as Ola company giving money to drivers approx *-* Rs per km after covid ** without any legal notification. Even some drivers also informed they don't have any fix charges and they are u...
Feb 07, 2021 by Mukesh
I was sleeping and at morning *:**am received a call from ola money as per policy no company can call post *pm and before * am unless i took a ride but i didnt take any ride and ola money services called me in the morning . Need to charge penau...
Jan 18, 2021 by Anuradha Gawande
I have taken a ride on **th February and the changes were *** Rs since it is around * am . but then when I reached the Airport it got changed to **** and distance it showed as ** KM which is not possible as distance from my place to Airport is ...
Dec 07, 2020 by Rahul Mathuria