Dispute issue

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Sbi Irctc Credit Card

- Dispute issue ^Open

Milind Shrinivas Dangate filed this complaint against Sbi Irctc Credit Card on Jun 30, 2020

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Name : Milind
Email : mili_ncl@yahoo.com
Phone : **********
Type of Customer : New Customer
**:**
I was using SBI IRCTC credit card from last * years, issued in Chennai. This Jan **** i was on Office visit in Pune during that time some one (named countryclub) withdraw Rs.*,**,***/- from my card without my knowldege. I immediately inform SBI Customar care to stop the transaction and block the card. They agreed for that and I file FIR in nearest police station also. I have file dispute issue online on SBI credit card portal as well as RBI online portal. But now * days back SBI send me an email saying that they have investigated the matter and found that I should pay the bills. They kept on calling me. I have found online the merchant country club who withdraw the amount is a big scam in india, even police FIR is under investigation. How SBI can force me to pay the bills? Can you please tell me what should i do?
**:**
I was using SBI IRCTC credit card from last * years, issued in Chennai. This Jan **** i was on Office visit in Pune during that time some one (named countryclub) withdraw Rs.*,**,***/- from my card without my knowldege. I immediately inform SBI Customar care to stop the transaction and block the card. They agreed for that and I file FIR in nearest police station also. I have file dispute issue online on SBI credit card portal as well as RBI online portal. But now * days back SBI send me an email saying that they have investigated the matter and found that I should pay the bills. They kept on calling me. I have found online the merchant country club who withdraw the amount is a big scam in india, even police FIR is under investigation. How SBI can force me to pay the bills? Can you please tell me what should i do?