Air India Express
- DIDNT GET REFUND FOR MY BOOKINGS Open
PANKAJ SETHI filed this complaint against Air India Express on Oct 27, 2020
Dear Sir/Mam,
it's an emergency. it's my humble request.
I booked * tickets from Dubai to Amritsar for ** Apr ****, but flights are stopped due to coronavirus. Now my brothers was stuck in dubai. even lost their jobs too. I want to cancel the tickets. I talked to customer support and they said tickets are locked. they can't cancel the tickets. I arrange tickets under vande bharat mission. we don't have any extra money. my brothers was don't have money to buy food for them. I want to cancel the tickets, but customer care has no information about cancellation, they told me to email the customer support, they also referred me the refund policy. i am helpless. the tickets PNR and name are mentioned under:-
*. OVVGZY-Lakha Singh
*. EOZJE-Tarlochan Singh Sroe
*. LWYEHW- Daljit Singh
Please look into this matter as soon as possible.
Thanks & Regards
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Resolution Demanded:
Refund / Credit for purchase
Air India Express
Resolved
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