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Shopatstella

 - Didn t get what I ordered and size fit issues Open

Vineela A filed this complaint against Shopatstella on Oct 08, 2021

I have ordered some bags and heels from this instagram store Shopatstella on September *th. While I ordered red bag and black bag they have sent me pink bag and black mini bag... The heels which they sent are of smaller size and also their heels run small... I contacted the store they said they would offer special discount on next purchase which I rejected as I don't use these products and they not what I ordered... I asked them to exchange and they kept on ignoring my messages and didn't take any action for days.. so I asked them to refund my money.... Now they say that it's not their fault and will not refund for heels as they having been using that size chart since year.

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Resolution Demanded:
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Shopatstella

2 Total Complaints
1 Total
Resolved
50.00% Consumer Satisfaction

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Related Complaints

Shopatstella - Package not delivered Closed

I had ordered two bags from shopatstella.i got one bag in one month but it was an old product. It had stains on it and had a broken sling chain.I complained about it they said they will forward the issue and did nothing about it. After a month ...

Sep 13, 2021 by Arpita das

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