- Didn t get my balance Closed
Recently I port my mobile number ********** from idea to airtel and I paid Rs. *** so that I can get Rs. *** one month recharge plan and after activating it I didn't get any kind of balance. at the time of porting your employee said that I get my Rs. *** one month recharge plan at the time of activation and I try to call on your customer care number and I am unable to find any option to talk with a real person and I also send an email at email@example.com on *-**-**** and didn't get any response.
After all of that, I try to do a recharge Rs ** and it says that its invalid balance I mean first, you guys steal my money and after that, if I try to recharge my sim card you guys forcing me to take a higher rate plan. what type of monopoly is this.
currently, I am really unhappy with your pathetic customer service you guys promote yourself as complain resolvers in your Tv advertisement and I don't see any proof for that after experiencing your pathetic customer service. I think you guys just making false promises.
I formally request you to solve my problem to give my right full recharge.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
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