Videocon D2h
- Desired package not delivered and humiliation Closed
SURESH K B filed this complaint against Videocon D2h on Feb 19, 2019
Dear Sir/Maám, Since last one week, I was trying to make my own package of my choice as per the latest TRAI order in Videocon d*h channel. But, for the last week, it was not successful through the website. Finally, when I approached the Videocon customer care, It is found that they were not there to give any assistance, but they are cheating the customers and also enjoying my calls by changing from one desk to another desk since morning to evening. I fed up with their different opinions and finally avoided the new plan and recharged for the existing plan. But even after that, my plan didn't restart and still, any channel is not coming. I can not imagine that a company like Videocon, can come down this much pathetic level in their services. Oh! horrible. Since * A.M. to now *.** P.M. I am in contact with them and still, they are enjoying the calls from one to another without giving a valuable reply. The quality of service of complete staff may be checked by this authority by making some calls to their given number **********.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Videocon D2h
Resolved
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