- Denied check-in due to tariff issue Closed
I had booked Oyo Rooms RockWood Resort at Paonta Sahib for *th May **** to *th May ****. On *nd May **** when I reached the hotel travelling from Delhi to Paonta Sahib on *th May **** at *:** pm, manager at reception denied check-in stating there is low tariff issue. The room booked (pay at hotel) for * nights was for INR **** as per Oyo, while hotel staff said they will not accept the check-in as their rooms are of INR **** for each night. If the room had tariff issue, why in the first place Oyo rooms are showing that tariff and accepted the booking as well. On top of it, the customer service of Oyo Rooms doesn't even care about the customer suffering at the time of check-in at the hotel. Oyo Rooms customer service completely denied that they cannot do anything but feel sorry about it. What kind of service is this?
It is mental torture at the time of check-in and you end up wasting time and money for finding another hotel immediately. I request Oyo Rooms to please stop fooling around with the customers and shut down your app. No business like Oyo Rooms has the right to torture customers both mentally and financially. Booking ID: TRPH****.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied with your quick service."
OYO Rooms - OYO Refund Closed
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Oyo Rooms, also known as Oyo Homes & Hotels, is an Indian hotel chain. It is the world's third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes and living spaces. Founded in **** by Ritesh Agarwal, OYO initia...
Feb 27, 2020 by Rahul Garg
Hi , I have booked resort through oye and when i reached the property , they denied saying that from past * months they are not accepting any oyo booking .Later had a discussion with customer car executive , they have agreed for cancellation an...
Nov 21, 2019 by Anoop KR