Dell India Private Limited
- Dell laptop not delivered after payment Open
Peeyush Chand Mishra filed this complaint against Dell India Private Limited on May 26, 2021
I made a transaction of *****/ for purchase of a laptop on ** Dec ** through ICICI internet banking. The money debited from my account but transaction was not successful. The transaction details are:-
BIL/ONL/************/DELL INTER/********
ICICI customer care replied that the money will be reverted back in my account after a delay of ** days.
I waited for two three months and money not reverted back in my account then I complained to RBI,
RBI complain no:
*************** dated ** Apr **.
RBI representative called me and told that the money(*****/) has been credited to DELL INTER account on ** Dec **.The transaction details are as under:
IN****-****-***** dated ** Dec **. The DELL company not contacted me and neither they despatched the Order(laptop).Now when I contact DELL call centre, they reply that order no ********* has been used for your money. I have not got anything from DELL(India). This is requested that legal action may be initiated.
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Resolution Demanded:
Refund / Credit for purchase
Dell India Private Limited
Resolved
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