Dell India Private Limited
- Dell India Private Limited Unable to resolve manufacturing defect Open
Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the same faulty parts as replacement every week. It is wasting mine as well as the technician's time and effort in diagnosing and debugging dead on arrival or faulty parts.
I have been traumatized by repetitive useless part replacement services and Dell Support is just mocking me by sending defective parts every week and wasting my time *-* hours in * single day whenever service occurs. I have even ordered new Laptop cooler and new Charger externally from Dell to cope with the issues but there seems to be a manufacturing defect in the system model. I request Consumer Court to help me in this case and heavily fine and punish Dell for doing such scam and fraud with customers like me for traumatizing them and looting their money by selling them faulty parts.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
I am having dell laptop with service tag no-DLPDSC*. It is having issue with webcam, USB ports and keyboard for last ** year since April ****. Having Premium support warranty and nearly ** times remote diagnosis carried out by dell tech support...
Mar 18, 2021 by Gagandeep Singh
i have made a dell purchase on * august *.**pm worth *****.** in dell website through online banking transaction was sucessfull and the page got error after redirecting to dell website,bank conformed that payment was sucessfull but dell has no...
Aug 11, 2020 by jayashree
I buy a dell laptop on ** July after I give payment now dell customer service not support me I call almost ** times every time they transfer call and say to wait I wait more then hours and they disconnect call ,I wasted my almost ** hours and I...
Jul 27, 2020 by Rishabh
I went to dell store to fix my laptop issue and that bastard instead of fixing it ruined my expensive laptop and now that shopkeeper is talking nonsense. ********** That store ruined my laptop and belonging to a middle class family I can n...
Feb 28, 2020 by Rishi Raj
Since last three months they have replaced all the major parts of the laptop and still they haven't fixed the issue yet. As the unit is already under warranty I demanded a Whole Unit Replacement according to Dell's Terms and Conditions as they'...
Feb 14, 2020 by Arkesh Patnaik