Dell India Private Limited
- Dell India Private Limited Unable to resolve manufacturing defect Open
Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the same faulty parts as replacement every week. It is wasting mine as well as the technician's time and effort in diagnosing and debugging dead on arrival or faulty parts.
I have been traumatized by repetitive useless part replacement services and Dell Support is just mocking me by sending defective parts every week and wasting my time *-* hours in * single day whenever service occurs. I have even ordered new Laptop cooler and new Charger externally from Dell to cope with the issues but there seems to be a manufacturing defect in the system model. I request Consumer Court to help me in this case and heavily fine and punish Dell for doing such scam and fraud with customers like me for traumatizing them and looting their money by selling them faulty parts.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
I went to dell store to fix my laptop issue and that bastard instead of fixing it ruined my expensive laptop and now that shopkeeper is talking nonsense. ********** That store ruined my laptop and belonging to a middle class family I can n...
Feb 28, 2020 by Rishi Raj
Since last three months they have replaced all the major parts of the laptop and still they haven't fixed the issue yet. As the unit is already under warranty I demanded a Whole Unit Replacement according to Dell's Terms and Conditions as they'...
Feb 14, 2020 by Arkesh Patnaik
I called Dell tech support and dell sales team also had conversation on chat i have call recordings and chat as proof. They promised better support after sales but they dont even bother to answer calls. I have call recordings where CCE just hu...
Jun 27, 2019 by Ganesh Das
i had given my laptop to repair a broken hinge to the subject dell Qube service center in kadapakkada kollam. post repair, after inspecting the laptop, i found out that thr keyboard and charging port is not working. Once they checked,they inf...
Jun 17, 2018 by Jaisan Sam
I bought a dell laptop around one year ago. I was facing a heating issue, so I asked dell for the service as the laptop was in warranty. They send me some instructions to resolve the issue. I followed the instructions but the issue was not r...
Nov 21, 2019 by Praphul Patil