Dell India Private Limited
- Dell didnt deliver my headphones which was free with the laptop I purchased Open
Prashant Trivedi filed this complaint against Dell India Private Limited on Jan 23, 2019
I was promised a Sennheiser earphone worth Rs. *****/- when I purchased the laptop.
They didn't send any headphone with the package and said it was not their fault as the headphone had to be registered.
The important point is this:
- There was no, noticeable notification about the registration process for the headphones.
- I didn't get an email that informed me about the registration process.
- Didn't get any calls informing me about the registration process.
This was completely unfair as I didn't know about the process and they were sneaky to make sure they don't have to send the headphone.
Total Laptop Price: *****/-
Order number: *********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Dell India Private Limited
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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