Zomato
- Delivery boy reached @ order location insteed of delivery address Closed
Niraj Sinha filed this complaint against Zomato on Sep 12, 2019
I have ordered yesterday from our office location to deliver the food at home address. but delivery boy reached at order location and insist to take oder, once i refused to accept at office and ask to deliver at home then he refused and call his customer care executive,. also customer care executive asking same word. when i was surprised once cc executive told me now zomato only delivered the order on order location not on delivery address..
when i ask to him i can't accept this order here please cancel then he said pk but amout will not refund becaise food is pcked and delivery boy done his job...
Totally surprised such type of incident with zomato..
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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