Dailyknots Com
- Delivered wrong product and not refunding the amount Closed
Jessy filed this complaint against Dailyknots Com on Jul 17, 2020
I have ordered * suits under festive offer on */**/**** with order number #DK************. I have done the full payment for the purchase.After placing the order I couldnt login to there website to track the order and there was no response to the customer care number which they have provided in the website.After doing followups via mail I have received the products.But none of them were matching with the size nor the pictures which I have ordered.
When I asked them to refund the amount or resend the exact product , they promised that once I return the product with my own expenses (Spent ***rs again for the courier) they will resend the correct product .Trusting them I have resent the courier.Now they have refunded the amount in there website wallet and asking me to order again and the product which I have ordered is out of stock now.
It clearly shows that they are chetaing the customers by sending wrong products and refunding the amount to there website wallet and forcing customers to order again where they dont have the exact products which are shown in the website.
There are many customers like me who are getting cheated and some serious action should be taken against this fraud website and I want my amaount to be refunded to my account not to website wallet.
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Resolution Demanded:
Refund / Credit for purchase
Dailyknots Com
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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