- Delivered package was empty Open
The issue was
*. Recieved the order as dates in a intact box.
*. Opened the box and realised I have been cheated , as the box inside was empty without any thing and have been filled with some plastic bag to make it look and weigh as though product was in it.
*. Immediately I raised to customer service and also raised to the social media team
*. A person from social media team called me to check about this and I answered him all the questions asked.
*. Next day I received a mail sayin as my order was intact amazon can not help. Now I need the proof that the seller has sent the product , I need the photo proof.
I am rally disappointed here as at the end of the day I have lost ** k worth money and have not gotten the product too.
So when the order box was intact and if it's filled with mud Inside does that warrant that order has been delivered??
What is the proof that the product was only kept inside ??? Is this what amazon calls as investigation.
Amazon has been carelessly handling a customer customer and I am cheated here !!!
I have been spending everyday talking to every CS person at amzon only to feel cheated and ignored.
I would really need a response and quick action here .
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
I have purchased One Science Whey protein which was received unsealed and in damaged condition There are many fake proteins powders in market And Amazon delivered unsealed and tampered product which I cannot trust So I have requested my ...
Dec 15, 2021 by Prabhav Gupta
For a product return, Amaozn has picked up the product from my premises and delivery boy has not submitted the same, either he has misplaced it or stolen. Now amazon is not addressing the issue and denying from giving me my money back....
Mar 17, 2021 by Tanvi guptw
I ordered oneplus buds on july *th, order id ***-******* *******. It was delivered to me on july **th. I returned the product on july **th **:**pm because of its battery issue and i clearly mentioned that it has battery issue. After pickup, my ...
Aug 23, 2022 by Mahendra Janardhan Kanumuri
Smart watch order Kiya hua tha mujhe missing product Mila mere pass unboxing video hai fir bhi Amazon refund or replacement nahin kar rahe hai ...
Aug 14, 2022 by Sahil Kumar
I ordered grocery product on Amazon on date **april suddenly on **april it's showing delivered but haven't received any delivery form Amazon. Everytime I contacted Amazon customer service they told me wait only they don't having tracking detail...
May 03, 2022 by omprakash jogdankar