Videocon D2h
- Delaying in refunding additionally deducted relocation charges for D2H unit Closed
PARAG HADKE filed this complaint against Videocon D2h on May 17, 2019
I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h account balance. I have called customer care for more than ** times. They could not resolve this problem for more than one and half month and still counting. Every time the customer support team says they are escalating the issue.
Always say it will be resolved in ** hrs. Still, no resolution of the matter and I am still waiting to get my *** Rs back in my d*h account. Totally frustrated with Videocon service. Need urgent resolution of the matter. Customer ID: *********.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Videocon D2h
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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