- Delayed Order Delivery Open
Online Shopping company : PAYTM
Order No: **********
Order Date : **-OCT-****
Order Description : SUGAR_RUSH Dazzling Girl's Blue Lace Detail Zip Party Dress
Order Total: Rs **** (fully paid at the time of placing order)
PayTm Assured Delivery Date : **-Nov-****
Current Status : God knows where is the order/ packet.
This product we had ordered to gift daughter on **-Oct-**** and requested to deliver on or before **-Oct-**. We didn’t receive any response them. And waited till their assured deliver date (**-Nov-**) thinking at least we can give gift for Diwali to daughter as we missed the birthday due PayTm irresponsiveness. It wasn’t deliver on **-Nov-**** and still don’t know the status of the order.
We have been continuously following up with PayTm (sent *-* emails) regarding status of the order as the Assured delivery date (**-Nov-****) is already gone, but they have not courtesy to respond back and provide the status. When checked with the delivery agency, they have informed that order delivery party has not handed over the physical order to them.
Tried calling to the OFFICIAL PayTm customer care numbers but none of them are working or they are changed/ wrong.
I have sent at least *-* emails to PayTm’s customer care/ service head/ Grievance cell email ids. Most of them bounced back and not received any proper response for my any of the emails.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
I had ordered for a "Seagate *TB Backup Plus Slim Portable External Hard Drive (Grey)" from Paytm Mall on *th August, **** and it was delivered on **th August, **** as per the promised date. The product ordered was Grey in colour and upon openi...
Aug 15, 2019 by Pranav Wadhwa
I ordered Ziya kurta from paytm mall. It costs *** Rs. June ** is my delivery date, but the delivery boy didn't call me before delivering my product. He delivered the wrong one. I filed a case against my product at Paytm Mall. But paytm mall a...
Jul 01, 2019 by Infant Nirmal
I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...
May 26, 2019 by Reetika
I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....
May 08, 2019 by Abel
I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...
Mar 27, 2019 by Kanishka Dhamija