Make My Trip
- Delayed in the flight Open
I booked a multi-city return flight for Mumbai-Geneva, Ljbljana-Mumbai for June **, ****, on Make My Trip (MMT) for INR *****. Based on the alternatives on the site, I booked a Turkish AIrline flight from Mumbai to Geneva via Istanbul for the onward journey, which was scheduled to reach Geneva at **:** hours on the **nd of June. However, the airline rescheduled the flight and the revised ETA was **** hours, which was over * hours delay. I requested MMT to either accommodate me in a different flight or compensate me for the delay (as per DGCA regulations, passengers are entitled to compensation for delays exceeding * hours). However, MMT refused to do so and took a week to process my cancellation request. As a result, I had to rebook my entire booking for a revised cost of INR *****. This is an absolute violation of regulations, not to mention the harassment and financial cost to me for no fault of me.
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"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil