Airtel Digital Tv
- Delay in refund of amount Closed
I received this mail from the Airtel.
This is with reference to your request towards refund of Airtel DigitalTV ID **********. As per our telephonic conversation with you on dated **/**/****, we would like to inform that your complaint about disconnection has been registered with service request number ********. Our team is working on your complaint and will update you with the status by **/**/**** (**:** PM). We would like to inform you that all customer premise equipment/s (CPE) is the sole property of Airtel. It needs to be returned to the company at the time of surrendering the connection. Please note that we don’t charge any security amount and also the initial payment made is towards the installation/activation and for subscription of the packages (depending upon the offers opted for). The only amount refunded is the available balance on your account if it exceeds Rs.***.
We regret the inconvenience caused to you and look forward to a long and fruitful association with you. Please note that your reference No is ********** for any further correspondence.
Still, now I am not getting my amount refunded. Request your good self to refund my outstanding amount of Rs.*** /- immediately without any delay. This is second mail which I have to send to Airtel for your reference:
As per your email, I have not received any response from your side for a refund and today I had a discussion with your service executive and service team lead assured that tomorrow you will get the call from Airtel for refund confirmation and further process. Expect your response tomorrow for a refund of money wide S.R.No.******** /**.**.****.
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Refund / Credit for purchase
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Airtel Digital Tv work as according to them, they doesn't need take care of customer demand they only remove channels aa according to them not according to customer. When we selected a HDplan according to our lists of channels and paid yearly f...
Oct 16, 2020 by Mohit
I recharge for Airtel DTH recharge for *** two times but shown error and deduct from my account but didn't refund till now....
Sep 03, 2020 by Ranjan Borah
Respected sir/mam, I hereby file this complaints officially that my dish wasn't working properly for the past * days. I have done my recharge yesterday. Yet it was not working. When I called up the office,they told I have to pay *** rs for di...
Jun 27, 2020 by RAMYA PRIYA
My account was suspended due to low balance. I recharged it with *,*** rupees and still my account is suspended.I am not even able to contact any customer executive....
Apr 03, 2020 by Roopali Srivastava
In my pack I had asked for a sports channel ( ***) and have been paying for it. Till date ( from Feb ****) I have no. Access too this channel. I have so far raised * complaints with Airtel all of which Have been either closed or cancelled by th...
Nov 21, 2019 by Nandhini Lingam