Airtel Digital Tv
- Delay in refund of amount Closed
I received this mail from the Airtel.
This is with reference to your request towards refund of Airtel DigitalTV ID **********. As per our telephonic conversation with you on dated **/**/****, we would like to inform that your complaint about disconnection has been registered with service request number ********. Our team is working on your complaint and will update you with the status by **/**/**** (**:** PM). We would like to inform you that all customer premise equipment/s (CPE) is the sole property of Airtel. It needs to be returned to the company at the time of surrendering the connection. Please note that we don’t charge any security amount and also the initial payment made is towards the installation/activation and for subscription of the packages (depending upon the offers opted for). The only amount refunded is the available balance on your account if it exceeds Rs.***.
We regret the inconvenience caused to you and look forward to a long and fruitful association with you. Please note that your reference No is ********** for any further correspondence.
Still, now I am not getting my amount refunded. Request your good self to refund my outstanding amount of Rs.*** /- immediately without any delay. This is second mail which I have to send to Airtel for your reference:
As per your email, I have not received any response from your side for a refund and today I had a discussion with your service executive and service team lead assured that tomorrow you will get the call from Airtel for refund confirmation and further process. Expect your response tomorrow for a refund of money wide S.R.No.******** /**.**.****.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
My account was suspended due to low balance. I recharged it with *,*** rupees and still my account is suspended.I am not even able to contact any customer executive....
Apr 03, 2020 by Roopali Srivastava
In my pack I had asked for a sports channel ( ***) and have been paying for it. Till date ( from Feb ****) I have no. Access too this channel. I have so far raised * complaints with Airtel all of which Have been either closed or cancelled by th...
Nov 21, 2019 by Nandhini Lingam
I am using Infinity plan which is annual plan with all the SD & HD Channels, Since last week the Airtel has migrated my existing plan without any prior info. also selected new plan without my concern, moreover they have reduced my validity by *...
Aug 14, 2019 by Sandeep
Airtel Digital TV has deducted charges from my balance unnecessary without any reason. The amount is around *** Rs. Please help to get the refund asap....
Mar 19, 2019 by Ankit Gupta
New rule of TRAI to select and pay for channels that customer wants to watch, is being neglected with Airtel dth. I am being forced to watch channels despite I haven't selected them. Also, these channels are intentionally placed multiple times ...
Feb 26, 2019 by MANAN NAGPAL